Privacy Policy

At Tradesman 4×4 (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

 

1. Information We Collect

We may collect the following types of personal information:

 

a. Information you provide directly

• Name

• Email address

• Phone number

• Billing and shipping address

• Order details

• Enquiries submitted through our contact forms
  
  

b. Automatically collected information

When you browse our website, we may collect:

• IP address

• Browser type

• Device type

• Pages viewed

• Website interaction data

• Cookies and tracking technologies
  
  

c. Payment Information

Payments are processed securely through third-party payment gateways.
We do not store your full credit card details.

 

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Respond to your enquiries

• Provide customer support

• Improve our website and user experience

• Send order updates and service notifications

• Detect, prevent, and manage fraud or security issues

• Comply with legal obligations

We do not sell your personal information to third parties.

 

3. Sharing Your Information

We may share your information only with:

• Service providers (shipping partners, courier companies, payment gateways, hosting providers)

• IT and analytics providers who help operate our website

• Legal authorities when required by law

All third parties are required to protect your information in line with this policy.

 

4. Cookies & Tracking

We use cookies to:

• Improve website performance

• Analyse traffic

• Remember your preferences

• Support shopping cart functionality

You can disable cookies in your browser settings, but some website features may not function correctly.

 

5. Data Storage & Security

We take reasonable security measures to protect your information from:

• Unauthorised access

• Loss or theft

• Misuse or alteration

Your data may be stored on secure servers located in Australia or overseas, depending on our hosting provider.

 

6. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of these third parties.
We recommend reviewing their policies separately.

 

7. Access, Correction & Your Rights

You have the right to:

• Request access to your personal information

• Ask us to correct inaccurate or outdated information

• Request deletion of your data where allowed by law

To make a request, please contact us using the details below.

 

8. Changes to This Privacy Policy

We may update this policy from time to time.
The “Last Updated” date at the top of the page will reflect the latest revision.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

 

Tradesman 4×4
Email: [sales@tradesman4x4.com.au]
Phone: [03 9008 4576]
Website: www.tradesman4x4.com.au